FEARS

What are the fears that increase the risks?

To ensure success, a custom software development project must embody a methodology that alleviates the fears of the customer and developer alike.

Generally speaking, customers are afraid of:

• not getting what they ask for
• getting what they ask for rather than what they need
• paying too much for what they get
• not knowing what is going on
• not being told the truth
• the various sophisticated plans and charts being fairy tales
• being held to their first decisions and not being able to adapt to changes in their business environment

Generally speaking, developers are afraid that:

• they will be told to do things that don't make sense
• they will be given responsibility without authority
• they won't be given clear definitions of what needs to be done
• they'll have to sacrifice quality for deadlines
• they won't have sufficient time to succeed